>To those men in their oddly similar dark suits, their cold eyes weighing and dismissing everything, the people of this valley were a foe to be defeated. As he thought of it, Dasein realized all customers were "The Enemy" to these men. Davidson and his kind were pitted against each other, yes, competitive, but among themselves they betrayed that they were pitted more against the masses who existed beyond that inner ring of knowledgeable financial operation.
>The alignment was apparent in everything they did, in their words as well as their actions. They spoke of "package grab level" and "container flash time" -- of "puff limit" and "acceptance threshold." It was an "in" language of militarylike maneuvering and combat. They knew which height on a shelf was most apt to make a customer grab an item. They knew the "flash time" -- the shelf width needed for certain containers. They knew how much empty air could be "puffed" into a package to make it appear a greater bargain. they knew how much price and package manipulation the customer would accept without jarring him into a "rejection pattern."
>And we're their spies, Dasein thought. the psychiatrists and psychologists - all the "social scientists" we're the espionage arm.
>The alignment was apparent in everything they did, in their words as well as their actions. They spoke of "package grab level" and "container flash time" -- of "puff limit" and "acceptance threshold." It was an "in" language of militarylike maneuvering and combat. They knew which height on a shelf was most apt to make a customer grab an item. They knew the "flash time" -- the shelf width needed for certain containers. They knew how much empty air could be "puffed" into a package to make it appear a greater bargain. they knew how much price and package manipulation the customer would accept without jarring him into a "rejection pattern."
>And we're their spies, Dasein thought. the psychiatrists and psychologists - all the "social scientists" we're the espionage arm.
The Santaroga Barrier,
Frank Herbert, 1968