I have a Gemini. The keyboard - you know, the main selling point - as often as not just goes 'thud' when you try to press a key rather than depressing and registering. The software was abandoned in a half-assed state after one revision. They strung me along for a good 6 months on shipping the USB-C hub and case post-Gemini delivery until I finally told them I was willing to give up on one of the two if they'd just send the other, at which point they magically and suddenly had both and shipped both. The USB-C dock-hub arrived non-functional and with something rattling around inside. It was some cheap AliExpress-grade crap anyway, so I dumped it, but those were early days for USB-C docks so I didn't know at the time. I declined to invest in a camera. I used it to edit a CV once on a plane to London. I did get the job. I guess that was worth the price of admission. It's no Psion, though!
When I wrote to Planet complaining that my keys so frequently rotated in their sockets that they would often entirely fail to depress, their response was that I should wiggle them a bit.
I'm glad you like yours. I don't. Disappointment from delayed beginning to ignominious end.
It was a fairly small production run, I am reasonably confident, so it seems very odd that some units should be well made with no major flaws, and others apparently awfully shoddy.
Ah well. Sorry you had a bad time. I love mine and am considering buying a 2nd to try Sailfish on, and maybe a spare, too.