ARCServe was a Computer Associates product. That's all you need to know.
It had a great reputation on Novell Netware but the Windows product was a mess. I never had a piece of backup management software cause blue screens (e.g. kernel panics) before an unfortunate Customer introduced me to ARCServe on Windows.
My favorite ArcServe bug which they released a patch for (and which didn’t actually fix the issue, as I recall) had a KB article called something along the lines of “The Open Database Backup Agent for Lotus Notes Cannot Backup Open Databases”.
It had a great reputation on Novell Netware but the Windows product was a mess. I never had a piece of backup management software cause blue screens (e.g. kernel panics) before an unfortunate Customer introduced me to ARCServe on Windows.