> the result of cost optimization and general apathy towards the customer
aka capitalism? People prioritize price over quality, but you can't make something better the cheaper it gets. So in an open and "fair" competitive market, all goods and services get shittier over time. It's a race to the bottom.
aka capitalism? People prioritize price over quality, but you can't make something better the cheaper it gets. So in an open and "fair" competitive market, all goods and services get shittier over time. It's a race to the bottom.