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I've noticed that LED bulb packages say they'll last several years, but so many of them die after just a year or so. I should start tracking this precisely, but I've just gotten the sense that they often die prematurely.


You have 2 year warranty. Return it. My dad did it so often that they refuse to sell him a new one in that shop. What an irony.


Why? That strikes me as odd, since the manufacturer is the one who eats that warranty cost.


Assuming that the retailer can actually get a refund or replacement from the manufacturer (for some products, only the consumer can actually do that), usually they just replace the item or the wholesale price. They don't replace the retailer's gross margin. Thus the retailer ends up eating the cost of things like stocking and actually processing the warranty. For e.g. a one-person operation, that means extra work for zero profit.

It's usually not that much, but I can see why they might eventually be upset about it.




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