For me any time savings were negated by late orders messing up my time planning and the need for sometimes communicating with and following up on drivers to see what's going on with my order.
That is exactly why I quit not only food delivery, but grocery delivery as well.
My final Doordash delivery was almost 6 months ago. Only half the order arrived. DD got around to refunding half, but only after playing ping-pong with CS. The quality of their drivers certainly has gone off a cliff in the last year, with a nearly 100% failure rate to deliver the food complete and/or in a timely manner. DD clearly needs to add the ability to rate delivery quality AND hide tip status. They need to take immediate action on low performing drivers by booting them off the service if standards are not met. Right now, they have NO standards.
I also quit grocery delivery. 100% failure rate to deliver an order as charged AND complete ambivalence from management to correct their issues.
Yeah, I tried the curbside grocery thing a couple of times. It's somehow worse than just doing the shopping myself. Now, it could very much be the area I'm in, but I arrived at the prescribed time and still had to wait almost as much time as it would have taken me to do my shopping. And then I got incorrect items or "substituted" items when I said I didn't want the substitution.
I'm pretty wary of third-party delivery services. They give both the establishment and the delivery service outs on mistakes. They can point the finger at each other and not change anything. Places with delivery take on the reputational responsibility of delivering items correct in a timely manner.
