I haven't willing used Redhat since they dropped desktop support, and spun out Fedora as a community supported replacement. I had just purchased a boxed copy with a book from best buy, and they let me return it even though it violates their policy against returning open software. I knew the manager that was working and explained open source to her, but I think she just let me slide cause she liked me. I used the money to buy a physical copy of Suse, which came with a bigger book. Suse was my main driver for a few years after that, but I switched to debian when Novell bought them and started causing trouble. I really liked Suse though, Yast was way ahead of it's time.
Sorry, that took a bit long to get to the point that these days I only use Redhat because it's the only linux distro available at my job. I know I'm not the only one who feels this way. Maybe IBM is just realizing no one gets joy from using RedHat anymore, so they might as well squeeze every bit of money out of it before it dies.
You're right, I should have said home user support. This was before they had RHEL or Fedora. Maybe 2002 or 2003? It was very annoying at the time. I haven't trusted them since.
Sorry, that took a bit long to get to the point that these days I only use Redhat because it's the only linux distro available at my job. I know I'm not the only one who feels this way. Maybe IBM is just realizing no one gets joy from using RedHat anymore, so they might as well squeeze every bit of money out of it before it dies.