Well I'll tell you why I don't finish mine. It is because their UI and UX sucks. They ask for a PDF, but they always fail to parse it, and trying to correct the parsed data is an exercise in frustration. Also, they don't let you only manually type-in the data, they require the PDF to do a crappy job of parsing from.

And then they don't let me fill-in things the way I want to. For example, as a one-man operation I have worked with multiple clients at the same time and mediated and implemented projects that were a collaboration between several clients. Their web UI won't accept that sort of thing.

Just let me upload a damn PDF, or even just let me type-in free-form text.