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Assuming it’s one person with the dongle responsible for all 3-4 instances of this - it would be pretty easy for AA to figure out who’s doing it if this is the case, just check if there’s a common passenger on every flight where the issue was reported



That, or a particular employee—maintenance or grounds crew—who serviced those planes.

Seems like whoever's doing this knows those systems unusually well, given that their own personnel don't know how it's done.


Really good point there - the overlap of multiple people on all those flights would be very unlikely.




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