Revolut did this to me when I needed the balance to pay my rent. Locked account, no reason given.
7 days(!) of interactions with their support (chat via the app, the only option), sending numerous photos of cards and other things at their request, yet my account remained locked.
Eventually what worked was posting to their Facebook social media, then it was resolved within 20 minutes.
I still use Revolut because it has convenient features, but I won't keep a significant balance in the account any more, in case it is randomly locked again.
Occasionally their marketing suggests I make it my main account and salary destination. Maybe open a business account. Ha!
7 days(!) of interactions with their support (chat via the app, the only option), sending numerous photos of cards and other things at their request, yet my account remained locked.
Eventually what worked was posting to their Facebook social media, then it was resolved within 20 minutes.
I still use Revolut because it has convenient features, but I won't keep a significant balance in the account any more, in case it is randomly locked again.
Occasionally their marketing suggests I make it my main account and salary destination. Maybe open a business account. Ha!