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I am surprised that neither Apple nor Google have spent much time trying to address the discoverability of the features in their touch devices.

On the one hand, I guess it's nice, I don't have to field calls from my family asking how to do something on the phone, or how to turn off a feature. (Well except for that time my mom accidentally turned on emergency sos mode and couldn't figure out how to turn it off for an hour.)

On the other hand, sometimes I would do something unexpected that seems cool, but now I don't know what that feature is called or how to purposely do it again. Was it triple back tap or long tap-short tap- long tap the volume button or maybe it was septuple swipe across the home screen... I'll never know.




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