In The Netherlands we have 2 big mainstream shops for electronics, this is Bol.com and Coolblue.nl. Bol.com started out as a webshop and moved into a marketplace idea (like Amazon does). I know a lot of people that prefer Coolblue over Bol because of this exact reason. Every product that Coolblue is selling has at least some kind of guarantee of quality, because if it is bad, they will have to replace it.
Sadly enough, at this point Amazon.nl is overshadowing this by giving insane discounts and refunds to customers, so I hope they do not win over Bol.com, but I am anxious about it.
Bol.com has put themselves in a bit of an awkward position by being at the mercy of third party resellers, but all Amazon just seems to sell the stuff you can get in the German Amazon with slightly shorter delivery times (for some things).
And at least with Bol.com you only need to deal with (sometimes dodgy) companies in the Netherlands, whereas with amazon you haven't got a clue where it's coming from, and a lot of it just seems to be stuff from alibaba at a big markup.
Sadly enough, at this point Amazon.nl is overshadowing this by giving insane discounts and refunds to customers, so I hope they do not win over Bol.com, but I am anxious about it.