I remember finding out one of the senior managers from my company ended up as head of software at Atlassian. It was at that point I was convinced Atlassian has no idea what the hell they're doing. I think this demonstrates the point nicely.
I interviewed for them about 8 years ago. The people interviewing me from the recruiter on the phone to the engineers were some of the most incompetent and unprofessional people I have dealt with. They ended up poaching and hiring some equally incompetent engineers from my wife's startup. The outage and what every one is saying in this thread is no surprise to me.
It's funny you say that, because he actually did end up coming back to work for the company, but it was a while ago now. He doesn't even list Atlassian on his Linkedin, he just pretends he never left hte company