Exactly. The person you're responding to is mixing business and engineering decisions.
There's always a fix, it might just be expensive. If this was a critical safety issue that had the ability to kill tens of thousands of people and cost the company billions of dollars, teams would work night and day to rewrite the code and they would bring the cars in and replace the navigation systems with ones that work. But this isn't a critical issue...
Someone has done a cost benefit analysis and decided it's cheaper to just tell people to wait until August and make whole any customer who throws a fit about it. There's "no solution" because no solution is cheaper than the actual solution to the problem.
There's always a fix, it might just be expensive. If this was a critical safety issue that had the ability to kill tens of thousands of people and cost the company billions of dollars, teams would work night and day to rewrite the code and they would bring the cars in and replace the navigation systems with ones that work. But this isn't a critical issue...
Someone has done a cost benefit analysis and decided it's cheaper to just tell people to wait until August and make whole any customer who throws a fit about it. There's "no solution" because no solution is cheaper than the actual solution to the problem.
<insert Fight Club quote here>