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rchaud
on Jan 6, 2022
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Chatbots: Still dumb after all these years
Yep. Hitting "0" or "9" used to directly connect you to a human CS rep across many large companies' phone systems. Then one day they all moved to obscure it behind several levels of number tapping.
benbristow
on Jan 6, 2022
[–]
Then
https://gethuman.com/
was born
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