Big tech has this uni-modal aporoach to users: they find what maximizes a metric, and works for 75% of the users, but roll it out to 100%. Dealing with the remaining 25% would have low ROI.
As a 5’5 dude buying clothes from American brands is often hilarious. I bought an xs nike trail running tshirt and it’s a good 5 inches too long in the body.
I never understood this one size fits all approach of a lot of companies. Controlled opposition would often result in higher market penetration and more net happiness
Mr Smarty Pants has the solution for all cameras to be 100% accurate 100% of the time pleasing 100% of the users. How humble of you to chat with us here on HN. /s
You sound like you have not dealt with humans at the scale of the number of smart phone users. I've never dealt with the numbers of something like an iPhone, but over the course of my career have had multiple SKUs totaling over 1 million units. No matter what, there are always "people on the internet" that are dissatisfied enough to go online to voice their opinions. That's the only 100% is that there will always be someone unhappy for whatever reason(s).
