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I was an employee at a company that slowly declined due to employee malaise.

In our case, it wasn't about options or compensation. It was a slow poisoning of the well as a few obvious slackers were allowed to persist without consequences. If your team lead is only showing up for 4 hours per day and nothing bad happens to them, you suddenly don't feel like putting in more than 4 hours per day yourself. In fact, you get paid less than the team lead, so maybe you only put in 2-3 hours. Then your junior teammate sees this happening and decides to push it even further to 1-2 hours per day.

Meanwhile, the backlog piles up more and more. If you take a task, you're just inviting more work on yourself because you'll be responsible for it. You'll also have to convince the lazy teammates to help you with all of the blockers that fall in their domain, which they don't want to do. Better to just sit tight and claim you're still working on something else.

From the management side, it's critical to address severely underperforming employees before the mindset is allowed to spread. Some times it's a simple matter of engaging with the employee and determining what's wrong. Other times, some people just like pushing the limits of how much they can get away with. They won't do any work unless prodded by a manager. They either need constant attention from their manager, or if that's unavailable they need to be removed from the company (sadly).




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