When I worked for a shop running windows powered CNC machines, an update broke a bunch of more updated machines one of our partner shops used, dozens of shops were affected by this.
It took a few hours for Microsoft to fix the problem, they responded within a half hour or so of the first complaint.
Two days seems like a long time for Microsoft to respond when commercial customer's businesses are at stake. Say what you want about Microsoft, i don't really like them, but their enterprise/commercial support is honestly pretty top notch, I'm really surprised it took them that long to get on top of that considering the calibre of customers involved.
It took a few hours for Microsoft to fix the problem, they responded within a half hour or so of the first complaint.
Two days seems like a long time for Microsoft to respond when commercial customer's businesses are at stake. Say what you want about Microsoft, i don't really like them, but their enterprise/commercial support is honestly pretty top notch, I'm really surprised it took them that long to get on top of that considering the calibre of customers involved.