Back in the '90s I filled my car up with gas at the local 7-11. My car sputtered across the parking lot and then died and wouldn't restart as I was pulling out onto the street. I drained the gas and put fresh in from another place and it started right up.
Called the regional HQ, told the guy there the story, and he just hung up on me and wouldn't answer when I called back.
Since then I've been avoiding 7-11 because, as far as I can tell, it's run by a-holes. They've lost more business from me than they would have spent on just refunding my $30 gas purchase or whatever.
Makes me think twice about plugging a $50-$100k car in to their business though. :-)
most 7/11s are franchised. While the brand should be interested in such pieces to help their brand, the reality is that sometimes bad batches show up, or local franchisees stretch their dollar a bit in unscrupulous ways.
Called the regional HQ, told the guy there the story, and he just hung up on me and wouldn't answer when I called back.
Since then I've been avoiding 7-11 because, as far as I can tell, it's run by a-holes. They've lost more business from me than they would have spent on just refunding my $30 gas purchase or whatever.
Makes me think twice about plugging a $50-$100k car in to their business though. :-)