I think there's a virtuous spiral when the one (specific platform features, philosophy, and conventions) reinforces the other (people's perceptions, attitudes, and interactions), and people care about excellence.
The for-profit, outrage-seeking, clickbait model of "engagement" is the opposite of that.
We can't fix everything with technology (if there's still people problems) or with good people (if the platform fails them) alone.
I think there's a virtuous spiral when the one (specific platform features, philosophy, and conventions) reinforces the other (people's perceptions, attitudes, and interactions), and people care about excellence.
The for-profit, outrage-seeking, clickbait model of "engagement" is the opposite of that.
We can't fix everything with technology (if there's still people problems) or with good people (if the platform fails them) alone.