How do you insure you are working on the most important items for the TEAM? The most important to me are the items that deliver impact for the team and the business at the same time. Very hard to get right 100% of the time. Where do you reach out to get advice outside of your company? Previous managers and my own manager. What is missing from the tools you currently have? Recording impact over time. How to measure that capacity of work achieved is creating desired results.