I attended a conference last August where almost all audio was terrible fidelity. It made the conference like 3x worse than usual.
I think one of the main issues here is it's hard for people to realize what they sound like on the other end. I've been playing a lot of online trivia tournaments in the past year. During these tournaments, people read questions aloud. It's really important to be able to hear all words clearly. It's astounding how many people think that they're coming through clearly when using a microphone built into the laptop--even after repeated messaging before the tournament that this audio quality sucks.
I think one of the main issues here is it's hard for people to realize what they sound like on the other end. I've been playing a lot of online trivia tournaments in the past year. During these tournaments, people read questions aloud. It's really important to be able to hear all words clearly. It's astounding how many people think that they're coming through clearly when using a microphone built into the laptop--even after repeated messaging before the tournament that this audio quality sucks.