You have obviously never driven rideshare or talked much with drivers when they're not working.
Passengers will give low ratings for all kinds of insane things, from the cost of the trip (which the driver has no control over), to not agreeing with some random opinion they had, to refusing to do something illegal and/or dangerous. It's nuts. The rideshare companies side with passengers in these cases by default, and there is usually no way to dispute them.
Passengers will give low ratings for all kinds of insane things, from the cost of the trip (which the driver has no control over), to not agreeing with some random opinion they had, to refusing to do something illegal and/or dangerous. It's nuts. The rideshare companies side with passengers in these cases by default, and there is usually no way to dispute them.