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Food delivery is labor intensive. 20-30% is probably unreasonably high for a big order, but if you're only ordering a couple of dishes that percentage probably makes sense.


This. Every "expensive" service can largely be traced back to the sheer cost of having someone on their feet all the time to perform it. 20% of my typical takeaway order price would require one complete delivery every ~30 mins to earn a living wage in my city - that sounds pretty reasonable.


Food delivery seems like the sort of thing that should be a set/tiered price. When I last used grocery delivery years ago that's how it worked.


It should probably be both, since the amount of space a deliveryperson has can be limited (especially those on bikes).




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