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I identify with the "rituals" bit a lot. My most vivid example if this is from a project, much of whose code I had co-written. It was a real-time model delivery system, which mostly used to work fine, except for a few minutes every day (or sometimes once in two days) where it'd hang and had to be a restarted. The ritual was this: it became a practice to restart the process at a predetermined hour everyday!

I tried to convince the team to debug the issue, but no one was having it: why break something that works.

I am somewhat fine with restarting being a fix... only if we know what issue it's s fix for.



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