I think you're very _very_ wrong about people ops at Apple.
The reason why Apple in 20 years turned from being 90 days away from bankruptcy to a revolutionary machine and most valuable 2+ trillion dollar company in the world is not because of HW ops or anything else, it's because of people.
While we know Steve Jobs had "issues with people", he also clearly stated:
> My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. That's how I see business: great things in business are never done by one person, they're done by a team of people.
It takes a lot of people effort, talent and operations to achieve what Apple has achieved. So I think saying Apple is mediocre at people ops is unfair.
The reason why Apple in 20 years turned from being 90 days away from bankruptcy to a revolutionary machine and most valuable 2+ trillion dollar company in the world is not because of HW ops or anything else, it's because of people.
While we know Steve Jobs had "issues with people", he also clearly stated:
> My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. That's how I see business: great things in business are never done by one person, they're done by a team of people.
It takes a lot of people effort, talent and operations to achieve what Apple has achieved. So I think saying Apple is mediocre at people ops is unfair.
There's also the highly secretive internal Apple University for employees - https://www.nytimes.com/2014/08/11/technology/-inside-apples...