There is a phrase for it, but it does not match my experience at AWS at all. (So...

		geertj on Nov 26, 2020 \| parent \| context \| favorite \| on: AWS Cognito is having issues and health dashboards... There is a phrase for it, but it does not match my experience at AWS at all. (Source: been working there for 3.5 years now). Things break, we do COEs and we learn from them. If an issue was caused by operator error, the COE would look at what missing or broken processes caused the operator to be able to make this error in the first place.

And yet we continue to have “all greens” on the status boards during outages.