People pay with their data. It suits Google very well. If they were able to make billions, lest they could do is to have a proper customer service. I see them now as a company exploiting their customers in every way possible and then giving them a middle finger if there is any problem they experience.
It should not be legal to respond to customer issues with bots or people not trained to deal with specific requests. If this means customers would have to pay extra, I am fine with that.
Also, there is no comprehensive opt-out. I cannot tell their ad networks to stop tracking all the devices I own.
(They have a page for stopping tracking of things I use my Google account for. That doesn’t count: They track me even when I am not logged into Google, and even on devices that cannot log into Google.)
Also, I can’t delete my gmail accounts. They were issued by third parties that decided to outsource email to Google.
There is nothing consensual about my use of Google services. I shouldn’t be bound by their EULA. I’m sure the courts would disagree.
