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When I was working at Google, I got locked out of an account, luckily one I had used for a band that wasn't active anymore.

I had barely used the account for months, and all of it was, "Thanks for your interest, here's our music, we don't play anymore."

Even working there, I wasn't able to get it turned back on or get any explanation as to what had happened.

I didn't really care. If it had been my prime email account, I would have cared.

I see this as theft. It's not like Google ever throws anything away, so if they cancel your account, they are literally stealing your data from you.

We can't force Google to give service to people they don't want to, but they should be transparent about it, and at the very, very least, there needs to be a way for you to retrieve all of your information if they close your account.

In a government of laws that tried to protect the average person, this would have been a given. Unfortunately, America has never had that.



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