I share your lack of interest in using this specific product because I also prefer something closer to plain text notes that I manage for things like this, but I do think this is a more interesting service than just "a database with a UI".
The automatic reminders to read and type notes via emails solves a problem that I expect many people have with taking these kinds of notes: remembering to write them after meetings and remembering to read them before meetings.
The automatic reminders to read and type notes via emails solves a problem that I expect many people have with taking these kinds of notes: remembering to write them after meetings and remembering to read them before meetings.