I mean let's call a cat a cat: this is cronyism thus corruption. Unfortunately, voters never care about these immoral practices. When a social system/administration is dysfunctional, corruption is often the first cause of these disfunctions. The result of corruption is always sheer incompetence.
I think the voters do care, but can't keep track of the details and only know what the media choose to focus on. This is why Donald Trump's "drain the swamp" pitch was so effective, despite the reality of the far worse corruption in his campaign.
Voters want less corruption, but their own tribalism leads them to unhelpful positions of "everyone is corrupt", "none of my tribe are corrupt", and sometimes both of those at once.