While back in most European countries if I get pissed off with such attitudes, I just need to report the company to the consumer's protection agency and they will take it from there.
It might not be as fast as one would like, but it usually does the trick.
lol, I've never had worse customer support than while in Europe. I had no idea how good we had it in the US until living in Europe.
I'm not sure what my threshold is for reporting a company to a bureaucratic institution in hopes for resolution, but I think it would have to be very high.
It might not be as fast as one would like, but it usually does the trick.