A friend of mine fell victim to a renting scam here in Czechia. The phishing site was using the native .cz TLD, which is well within the reach of Czech authorities. I was particularly bored that day so I went to a local police department to report a crime. I advised the policeman to take down the phishing site - it was actively facilitating a crime. The poor cops had no idea what to do and in the end they told me that this crime is taking place on the internet and they have no means of investigating it :D.
Probably whoever works at the desk there has no idea how to get in touch with the department responsible for investigating internet crimes. They're probably in another office far away, and never interact with each other.
This kind of thing always confused me. Scam sites and sites promoting illegal activities (such as fake dna tests) are everywhere. Surely the police could take them down in the same way that they take down child porn sites.
If you asked EU politicians a few years ago there was no way to take those down and we needed a great European firewall asap. Of course when their to secret list of illegal sites got leaked it turned out to be sites that could be taken down within a few hours by just contacting the hosting providers.