This is correct. The best you can usually do is 2% cash back, so really the consumer is being charged 1% for the convenience of using a credit card. Obviously most consider that worth it, which is why credit cards are so popular.
right now we have a situation where the rich (who pay for things with expensive premium credit cards) are being subsidized by the poor (using cash or basic credit cards) because interchange is much higher for the top of line credit cards.
Banks basically break even on interchange after paying out awards and security costs and then the merchant acquirer + network get like .2% - 1% depending on the size of the merchant. V/M is one of the most benign duopolies out there.
I mean, if it wasn't I guarantee some fintech company would come out of the woodwork to disrupt it because the potential upside is huge once you scale.