Sadly that’s not what is keep our customers off New Relic. They don’t care that much about open source agent, but they do care about where the server is.
I understand the it’s not triviel to develop, but there is still a huge underserved marked for on-premise APMs, and those you can buy aren’t nearly as good as New Relic.
Alas developing non-saas software is not exactly en vogue
Sometimes it is. I was heavily involved with a decision between Datadog vs New Relic (plus a few others) at a former "unicorn" startup. We definitely did not want to run the server-side ourselves, but having the client libraries be open source was a major advantage for Datadog. It let us extend them to support our very old Django version and homegrown SOA framework
I've had some success convincing anti-cloud (cloud reticent?) companies by pointing to things like FedRAMP compliance: "You know how hard it is to get ______ compliance? Your data is probably safer there..." kind of conversations.
I'm sure your mileage will vary but in my not so humble opinion companies that are still trying to cling to their aging fleet of servers are making pretty poor business decisions. I think this internet stuff is catching on.
- I work at NR, these questionable opinions are mine and not those of my employer though I might have stolen them from my friend Vicky who yells about software a lot. Don't buy stock because I typed some words on a webpage that's ridiculous, also maybe don't buy stock period. Buy bitcoin it's the new pet rocks.
I understand the it’s not triviel to develop, but there is still a huge underserved marked for on-premise APMs, and those you can buy aren’t nearly as good as New Relic.
Alas developing non-saas software is not exactly en vogue