"After an in-depth analysis of the laptop, my conclusion was that this software was installed by the manufacturer, Samsung. I removed the keylogger software, cleaned up the laptop, and continued using the computer."
So, the author, Mohamed Hassan was able to uninstall a software which was never installed? I think he would have deleted the folder in question and called that un-installing!!
"After an in-depth analysis of the laptop, my conclusion was that this software was installed by the manufacturer, Samsung. I removed the keylogger software, cleaned up the laptop, and continued using the computer."
So, the author, Mohamed Hassan was able to uninstall a software which was never installed? I think he would have deleted the folder in question and called that un-installing!!