I really like reading nytimes and have a digitial subscription since a year back (EU citizen) but wanted to cancel it to get away from the news cycles for a while, but now found out that there is no option to cancel other than calling a phone number.
The signup page mentions canceling subscriptions several times, which isn't false, but it isn't what you expect from a subscription-based page in 2020. This is in my opinion a dark pattern today. It probably would have been ok...20 years ago!
The signup page mentions canceling subscriptions several times, which isn't false, but it isn't what you expect from a subscription-based page in 2020. This is in my opinion a dark pattern today. It probably would have been ok...20 years ago!
Ironically they even shed light on these things a few years back, warning about different patterns: https://www.nytimes.com/2016/05/15/technology/personaltech/w...