I've said this before - I really love the concept but I can't get past the pricing. I don't think I'm cheap, but I work in a startup and have to justify what I spend, and USD$10/user/month is very steep for the hard-to-explain benefit of doing away with jump servers. I already use Wireguard, I have a script to add users, update configs and bounce the servers.. it's not as cool and automatic and "zero trust" but it also doesn't cost hundreds of dollars per month to access my own servers I'm already paying for!
GSuite is easy to justify for me. Github is. JIRA is. Tailscale is more expensive than all of them and it's hard for me to make the case, even to myself, that it's worth it.
I'd like to ask Tailscale to think about alternative pricing models of maybe $20/month per admin account, which comes with 10 bundled "member" accounts or similar. That would get me to $40 or $60 a month, which I can stomach. But I won't pay $300+/month to save myself a little bit of inconvenience every few weeks so my devs can securely log into our servers.
(Tailscale co-founder here). I certainly appreciate the feedback and suggestions. We've had pricing inquiries from individuals all the way to enterprise. Finding the right set of features at the right price is something we're going to spend a lot of time exploring (for instance, some larger companies don't care too much about ACLs, but some smaller ones really, really do). Right now, all I can say for certain is that our pricing page will change and that we're open to discussion.
I'd love to hear more of your thoughts on where you think we can add value and what it might be worth to you. If you're up for it, please email me at dfcarney@tailscale.com Regardless, thanks again for the input.
I signed up for it, I got 4320 hours left ... What's to complain about it?
Honestly, the customer in mind is not the startup with bootstrapped money. $10 a month is what people pay for a Netflix subscription, but this stuff is quite valuable. I think they may offer special plans for the poor, ailing startups but I don't see ANY reason to complain about their service.
GSuite is easy to justify for me. Github is. JIRA is. Tailscale is more expensive than all of them and it's hard for me to make the case, even to myself, that it's worth it.
I'd like to ask Tailscale to think about alternative pricing models of maybe $20/month per admin account, which comes with 10 bundled "member" accounts or similar. That would get me to $40 or $60 a month, which I can stomach. But I won't pay $300+/month to save myself a little bit of inconvenience every few weeks so my devs can securely log into our servers.