Is it not enough that Facebook and Zuck tread all over their customers privacy on their own platform? Now they want other companies to do it for them with their own customers as well.
This is just another attack on privacy and due process in order to strong arm companies that have services like WhoisGuard which is intended to protect millions of customer’s privacy.
Can you explain how using the court system to get what they want is an attack on due process?
(My personal perspective on this, to help you understand the tone I'm using, is that NameCheap is doing the Right Thing by not cooperating without a subpoena, and Facebook is doing the Right Thing by protecting their users from phishing attacks by shutting down the attackers, and the court will do the Right Thing by arbitrating within the context of the laws.)
Can you explain the legal details of what's happening here? Who's responsibility is it to deal with domains that are potentially dangerous, what exactly is facebook suing you for? What rule are they talking about when they say you're supposed to provide the WhoisGuard information (someone else mentioned that's only for government requests)?
I've also seen some complaints by other people here that there are some namecheap domains that are sometimes scammy and namecheap sometimes deals with them and other times they don't (based on user comments here). Can you clarify if namecheap does indeed take action and if so, why they haven't here?
Also in the future, you might want to sign off at the end of the comment since it's really easy to ignore the username as it's grayed out. And FWIW, great job with namecheap, I've had a really good experience with it.
I mean, FB is trying to stop phishing here, and it doesn't seem like your company is cooperating with FB's investigation. A lawsuit seems like what they had to do to get you to take action here.
Why do you want to take money from criminals, in exchange for helping them to do criminal activity? From a risk management perspective, you should very much not want these customers.
This is just another attack on privacy and due process in order to strong arm companies that have services like WhoisGuard which is intended to protect millions of customer’s privacy.