> but they always send me another one without caring.
Had something like that happen to me, and for the product, it was a shock. I had ordered the item, it said it was delivered, but it never made it to me. I contact CS (via chat) and they said they would send out another one. I said ok - what happens if the old one shows up in the meantime. They told me to keep it.
A few days later I got the original item (it had been shipped to a completely wrong address via USPS). Then a few weeks later I got the "new" one. So now I have two of them.
Had something like that happen to me, and for the product, it was a shock. I had ordered the item, it said it was delivered, but it never made it to me. I contact CS (via chat) and they said they would send out another one. I said ok - what happens if the old one shows up in the meantime. They told me to keep it.
A few days later I got the original item (it had been shipped to a completely wrong address via USPS). Then a few weeks later I got the "new" one. So now I have two of them.
The item? A Tamiya Grasshopper kit.