So I hear, but my experience with Amazon on this front has not been so positive. I pretty much count them as not having a return policy at all anymore. If I get broken garbage from them, I just eat the loss and get more suspicious of Amazon. It beats having the hassle of talking to Amazon in order to end up just eating the loss anyway.
This is in contrast to eBay, which has always done right by me when I've had a problem with something I've purchased.
That's the polar opposite of my experience, and really weird to read, I order from Amazon so much in large part because returns (when I need them) are so easy.
I don't understand it either, particularly because I've been a customer for over a decade and have spent a ton of money with them over that time... and I've only had problems with orders four or five times. But each time, they treated me very poorly and I was never able to actually resolve the issue.
This is in contrast to eBay, which has always done right by me when I've had a problem with something I've purchased.