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The problem is what zaroth outlined at the start of this thread: the big company doesn't start as your customer. They start out as "Hi, we're a Fortune 500 company and we'll become your Number One Customer if you jump through these hoops...before we sign a contract!" And you start jumping. And there are more hoops. And you jump. And they have a strategy change and blow you off for six months, then come back with a different set of hoops. And you jump. And you jump. And you've spent hundreds of thousand of dollars for the promise of getting that big customer, on the belief that they'll surely sign and that other customers of their size will follow.

And they don't sign.

And it turns out what you worked on for them isn't something other customers of their size really quite want. But if you jump through these hoops...




If they don't start as your customer, then there is no problem in the first place.

If they are your customer, there's no more hoops to jump through.

I don't see the problem you are describing here.




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