The guy had an amazing beard, with streaks of white in it! He looked like a great wizard to me. I remember even as we noticed people were frantic, saying to one another "oh man, another outage, thank goodness it's not us!"

And now it's a full-blown sitcom scene

A true BOFH would have either disposed of any witness or made them the culprit.

A true BOFH works with what he’s got, and when what he’s got is a fool willing to do all his work for him, then it’s time to implement Plan A: sit back and enjoy the fireworks.