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Finally! It took four years to admit there is something wrong. And one more year to change upcoming laptops. - It‘s unbelievable how this crap could be released. Coming from a ThinkPad to a MBP in 2015 I was even disappointed by the keyboard of the MBP 2015. Then switching to a MBP 2018 I was shocked how much worse things could get (for the sake of thinness?)



> Finally! It took four years to admit there is something wrong. And one more year to change upcoming laptops

I think they admitted something was wrong as soon as they created the replacement program, it's just they have been completely unwilling to alter their planned product schedule to fix it early. When they create a laptop design they expect to be able to ship the same basic chassis design for 3-4 years and in this design the keyboard and chassis are so entwined they're literally bolted together.

We're getting a new non-Pro design revision with it fixed right on schedule and the Pro isn't scheduled to redesign till next year so we get the fix then. Both these fixes could have been in the market 1-2 years ago if they company truly wanted it.

They just decided it either wasn't worth the money, or wasn't worth changing their cadence to fix it early. Just don't think they have much respect for their Mac customers anymore and know they'll stick around.


> Both these fixes could have been in the market 1-2 years ago if they company truly wanted it.

How much development time does Apple need for a new laptop design? I think it takes them about 2 years.

So if you say they could have had fixed keyboards in 2017, they would have had to start designing them in 2015, which is a year before the 2016 models even went on sale.

My assumption is that they only realized that the butterfly switches are unsalvageable after the July 2017 upgrade failed to fix the problems, so they started working on new Macbook designs with scissor switches in late 2017, which will be released in 2019/2020.


I don’t think the parent was implying that it took them 4 years to design a keyboard but that once Apple made a new design they expected it to last a minimum of 3 to 4 years. So they could’ve fixed it earlier but they insisted on getting their 3-4 years out of the original design.


> unwilling to alter their planned product schedule

Given that Apple is a company headed by a COO, run entirely on tight logistics, my strong belief is that they just wanted to use up all the butterfly keyboard key-mechs they had already pumped out.


Yeah I was going to say that but I definitely don't think it would have stayed in the market this long if the CEO was a product person rather than ops.

I mean I'm not trying to downplay how huge it would be to dump that design early, they have an insane amount of machinery and production line set up which they expect to get a few years of usage out of and at the end of the day only the CEO can make a call on if its important enough to go back and retool early and your Ballmers, your Tim Cooks are just never going to make that trade off.

An ops person isn't going to lose any sleep over the MacBook line being downgraded from a great product to an ok product.


In code the reason we don't do wholesale rewrites of complicated systems very often is because while there are bugs in the current system they're known quantities; going back to the drawing board and starting from scratch results in a newer, better, but unknown system with unknown bugs. That might be worse. It's a massive risk.

This is true for Apple's new keyboard too. We can't automatically assume it's better than the existing one, or that it has no issues. It's an unknown. For all we know a new keyboard might be even worse than the current one. Hopefully Apple will have learned from their mistakes but whether or not they've corrected all the problems or introduced new problems is something we can't know.

It's good that Apple appear to be listening and are trying to fix the problem (if that's the reason for the new keyboard) but I won't be rushing out to buy one for a while.


Nobody said they need to start from scratch. This failure of a keyboard already proved your point. Simply going back to the previous design and iterating from that would have been a massive improvement.


I love my Carbon X1, especially because of it's excellent keyboard. Unfortunatly the same can not be said about it's touchpad which causes constantly accidental clicks while typing.

A combination of Lenovo's keyboard and Apple's touchpad would make a strong combination.


What’s wrong with the 2015? That’s the last good version of the keyboard IMO.


It's not as good as those on Thinkpads.


Yeah, well, that's just, like, your opinion, man.


I much preferred the keyboard on my 2015 MBP to that on my 2018 Thinkpad. The newer Apples keyboards (including the wireless ones) are crap, I agree.


Which thinkpads? From 2003? From 2010? From today?


I got an X1 Extreme. Keyboard is amazing. Didn’t know these keyboards were so much better than any MAC I owned until January this year.


Dat touchpad though...


I don’t mind it. I use the keyboard 95% of the time. Then touchpad much less. While Apple has the best touchpad. Keyboard is more important. IMO.


Interesting. Did you use more traditional thinkpad keyboards (back when IBM owned them)?


I think I used a ThinkPad back in 1997 when my Uncle had a laptop. But aside from that possibility I don’t believe I’ve ever touched one until beginning of this year.


They will take my T520 from my cold, dead hands. That was the last one that came with an actually useful keyboard...

... and thanks to Linux, it runs like on the first day.


I have a T520 at home as my linux box. At work I use a 2015 MacBook Pro.

I don't know.

I don't find the T520's keyboard to be any better than the MBP's. The differences in key placement are much more noticeable than any difference in key shape, travel, or response.

Am I missing something?

... and thanks to Linux, it runs like on the first day.

The integrated Intel GPU in my T520 is stuck on XDDM and never got an updated WDDM driver. So it can't run a modern version of Windows anyways.


Yes, better.


Funny there's a conversation about the ThinkPad 2015 going on - my x240 was the generation that had the buttonless trackpad (which screwed the trackpoint).

Credit to Lenovo, they backtracked within one generation, but I am not nearly so rich as to be able to change laptops that often so it was a costly design "innovation" to me on their end!


You can buy a trackpad with buttons to replace it. It is compatible with the X250 trackpad I think. Or was this only the case with T440s and T450s?


If you have a mint 2015 mac pro 15" with box and battery -- I predict it will be going up in value.


There's a good chance you can have the battery replaced as part of the ongoing recall.

https://support.apple.com/15-inch-macbook-pro-battery-recall


The last Apple laptop with a keyboard of similar quality to current ThinkPads was the G4 AlBook (2003).


The problem with the design is that it breaks, not that it is otherwise bad. I prefer it over the older design, as do many others.


That is the main problem with it.

* It breaks.

* It makes a lot of noise.

* It has almost no travel.

I really dislike #2 and #3 but to their credit it is thin (which I don't care much about). You can argue about #2 and #3 being subjective which is fair enough (the same is true for it being thin). However #1 is not subjective, and doesn't occur in a "few isolated cases". It is a proven design issue.

What I'd furthermore argue though is that #1 and #2 and #3 are together the sole result of going for thinness. After all, the previous keyboards worked great (and I owned 4 MBPs of the 2010-2015 range).

Meanwhile, the prices of the MBPs have only increased which adds insult to injury!

There's this saying, "if it ain't broken, don't fix it". At the same time there's "release early, release often". The first version of the iPhone had serious disadvantages. Apple didn't release AirPower. These each had their minus. However Apple has failed to address this specific minus. We've been beta testing this feature enough. It is time to admit the design flaw, and move on (but don't Osbourne the current series).


> * It makes a lot of noise.

You don't work with people using mechanical keyboards, right?


Everyone here, including e.g. IT, uses HP membrane keyboards with not a whole lot of travel. They don't make noise. I grew up with a IBM keyboard. Only thing I remember is I loved the feeling of it because they keys were always under my finger. I don't remember how much noise it made. I guess it is different if you're the person who's typing.

Not every mechanical keyboard creates as much noise as the other one though. And it also depends on how you use the keyboard.

If I'd work from home, a MBP butterfly would make my partner insane though. It could wake up my child, even. If you make your own noise, it is might be soothing or something. If it is other people around you whilst you're trying to concentrate you are violating their ability to use their time efficiently. I'm of the opinion that we should value such as "extremely rude".


It may make a bit more noise than the older one, but it certainly does not make "a lot" of noise. And the short travel is also not a problem, just a personal preference. As I said, I much prefer it, as do many others.


> but it certainly does not make "a lot" of noise

Personal anecdote but I was on an film set recently with mine, I'd planned to just work away because I was only going to be needed if things went wrong but on a quiet set I actually felt the keyboard was so noisy that I'd worry it would be getting picked up on the microphones. It felt uncomfortably loud even if they're filming a good 10 meters away.

I actually do like noisy keyboards in my own home, but the issue with Apple is if one size fits all then you really need to think of all the places that machine is potentially going to end up.


I often travel with public transport, including by train. Noisy people on smartphone is annoying, but there is a silence coupe where people have to be silent. So you can go sit there, right? Then it becomes apparent how noisy these newer Apple MBPs are. Whenever I get annoyed by the noise of a laptop, it is that.

And unfortunately I cannot listen to music and read... I wish I could! But I can't...


It is a lot of noise compared to my flaretech red switches. It is a lot of noise compared to my current and previous MBPs are previous ThinkPads.

Also, I even have my TouchPad on silent (I prefer than over the < 2015 versions even though the 2014 have less design flaws).

You prefer it, I don't. Many others prefer it, many other's don't. Like the touchbar, it was a controversial change. But if it then turns out to break regularly, then it is better to return to the previous design.


Yep. I find myself unable to use my personal MBP 2015 after using the 2018 MBP for work. The feel is just so much better. The reliability is the issue(though I haven’t faced any issues yet).




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