Honestly, while doing some business analyst job for a company, the higher up keep on bringing Salesforce as something we should consider for a B2C project. Their marketing force is something to recon - and the lack of basic knowledge about what they wanted to put on the market was frightening.
So, they’re not the best? People don’t seem to think clearly about this :(
I would NOT recommend it unless you have deep pockets for syncing to a 3rd party database like Amazon RDS or Heroku connect. Mostly because your database schema will go to shit real fast either because business users will modify it arbitrarily or because you'll struggle to understand the performance implications / indexing requirements of various Salesforce tooling.
Sometimes its easier to buy the second best at everything, (caught Microsoft) and benefit from everything supposedly working together, and a clear cohesive overall roadmap, than trying to stitch 200 individual products together, make them all pass data to each other naively, and hope that their feature changes and roadmaps stay aligned.
Oh yes ^^^ this. Where I work we recently upgraded from a single legacy product to another ERP, only for many secondary functions we went "best of breed" to additional SaaS products. It has had, literally, an exponential increase in the necessary resources to make them all work together. Keep in mind, the ERP we upgraded to also had modules for these secondary functions, but it was a case of Perfect-Is-The-Enemy-of-Good, and the sum of all parts is now much less than the mediocre Good we would have had with a single ecosystem.
