I almost bought something from them but was met (at the very end of the whole process) with a huge standard shipment fee even though the FAQ said the shipment is free. Apparently there's a minimum amount that you have to pay to qualify for the free shipment
Our apologies if you felt that it was misrepresented in our FAQs. Right now reliable world-wide shipping from India is 10x more expensive for us compared to shipping within India. So we cannot afford to offer free shipping for international customers, unless we increase product price which would be unfair for our Indian customers.