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This has morphed into a big conversation that misses the point: OverDrive claims to care a ton about accessibility and publishes open letters proclaiming this. Then, when customers come to them with accessibility suggestions, they have zero interest in implementing them.

This wasn't based on difficulty of implementation (it was easy), and OverDrive never asked how much it would cost or whether libraries would pay extra to have the feature. They did not care enough to even have a conversation with the librarians about it.




"This has morphed into a big conversation that misses the point"

That's the nature of conversations :)

Sometimes you make a point, and people say "That's a great point. I'd never thought of it like that before."

And sometimes people have different opinions. Sometimes what is 'the point' for one person, 'misses the point' from another person's perspective.




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