I have to wonder what the legalities would be here of having a handyman come and remove the front door lock after being locked out at night or the like.
I'm pretty sure that would be illegal in most places. What you have to do is call the management company. It sucks, but I would just advise darker skinned people, who this is likely to be an issue for, to rent only in places without this sort of system. Being locked out once out of every three times you come home is not really tenable.