No idea the only feasible possibility I've come up is to damage Epics customer relations. I don't know maybe it was just some idiot with a list of emails and script but no real game plan.
Jan E.
March 15, 2019, 11:39 +1300 | Conversation ID: #9950515
Hi (Player's Name),
Thanks for the information!
I know how important it is for you to update and change your country to your Epic account. No worries, I got your back and I'll do my very best to assist you with your request. Additionally, I know how frustrating it can be. Please know that here at Epic Games, we are serious about the player's security and we assure you that your email address is secured as long as you keep the password updated or enable 2FA.
In order to change the country on your account I will need you to reply with an image of one of the following items with your name and address visible:
Passport
Personal identification
*Recent rent or mortgage statement
Any other personal information should be blacked out.
It's because games can be cheaper in countries where the economy is weaker. $60 in USA is a standard price, but that's outrageous in Thailand, and here Epic might charge the equivalent of $30. They do not want people shopping around for the cheapest country to purchase games from.
A passport is somewhat ridiculous, as is the lack of initial email verification, of course.
Here is the an article discussing others with the same issue https://twinfinite.net/2019/03/psa-epic-store-doesnt-validat...
Here is the last email I got from Epic:
Jan E. March 15, 2019, 11:39 +1300 | Conversation ID: #9950515 Hi (Player's Name),
Thanks for the information!
I know how important it is for you to update and change your country to your Epic account. No worries, I got your back and I'll do my very best to assist you with your request. Additionally, I know how frustrating it can be. Please know that here at Epic Games, we are serious about the player's security and we assure you that your email address is secured as long as you keep the password updated or enable 2FA.
In order to change the country on your account I will need you to reply with an image of one of the following items with your name and address visible:
Passport Personal identification *Recent rent or mortgage statement
Any other personal information should be blacked out.
I'll be looking forward to hearing from you soon.