I have a vendor that actually tries to submit videos as "documentation" for the projects that they work on. I keep telling them that videos are good for tutorials and presentations, but they are not documentation.
I catch it in the SOWs, but I missed it on the first few. They refused to provide written documentation saying it wasn't in scope, which was their right since it wasn't. I have never watched and critiqued videos for completeness before or since, but they would have been better off just providing the written docs, since they spent so much time adding and editing video content. They still try to sneak it in the SOW as if they learned nothing, and now it's just our little game we play.
I catch it in the SOWs, but I missed it on the first few. They refused to provide written documentation saying it wasn't in scope, which was their right since it wasn't. I have never watched and critiqued videos for completeness before or since, but they would have been better off just providing the written docs, since they spent so much time adding and editing video content. They still try to sneak it in the SOW as if they learned nothing, and now it's just our little game we play.